FAQ

 Guide for FRENZ user



The marketplace that was available directly from the FRENZ app is currently unavailable. (Service termination: 2023.10.13)
We will provide further guidance when linking with a new marketplace in the future.

You can move or rotate a furniture in your room, however, adding or deleting furniture is currently under development. 

You’ll soon be able to decorate your own space, so please hold on!

Once a day, a cute tiny one will deliver a package for you between 10AM ~ 10PM. 

Visit your own room to receive gifts everyday. 


TIP! 

If you tap on the delivery box, you’ll find a notifications button(looking like a doorbell) which will let you receive PUSH notifications whenever the package is ready for you.

When you create a character on FRENZ, a room will be automatically created for your main character. 


The main character, which is the crowned one, on [My Characters] will be moving into the room created. 

However, in order to decorate and customize your room, you need to sign up/in.

Let’z go FRENZ is a metaverse space where your characters can explore around. Currently, only Runnerz and Donut Drive are available, which you can access from the banners on the Home screen. Set a record with the characters you’ve made on your own.

We’ll be releasing various types of metaverse world, such as games, space, showrooms, so stay tuned!

It is allowed to create 10 characters per account. You cannot add anymore character if you reach the maximum number of characters.
Separate from the characters saved in the character library, Please note that NFT ownership can be purchased up to 100 times.


You are able to save images of your characters in a collectible card form. Tap [・・・] button to save your character cards and share to your friends and others! You can save various cards of your characters by changing their gestures.

If you tap the Crown button on [Home > My Characters], you can set a new character as your main character. Make sure you have 2 or more characters created to change your main character. Add characters as much as you want and set them as your main character to create bunch of character resources.

You can also find a [Delete character] button by tapping on [・・・] button. Caution! Deleted characters are not able to be restored in any case.

We’ve added new features to our application where you can add at most 10 characters without purchasing previous one. To create a new one, move on to the end of the list on [My characters] and open a new capsule. Say hi to your new character! You’re now an owner of your character collection.

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