I don't remember my account information. : FRENZ User Guide

AccountI don't remember my account information.

If you can't remember your email address, please send an email to cs@frenz.world.
If we can verify your identity through at least one of the followings,

we will reply to you with your account information.
- A screenshot captured showing the nicknames of the characters
- Account ID
- (If you already own one,) Ownership No.

I have not received the verification code. I have found FRENZ characters on other websites that are infringing on my own or others' copyrights.

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