FAQ

 Guide for FRENZ user


AccountI have not received the verification code.

1. Please double-check that the email address has been entered correctly.


2. For some countries or regions, it may take some time for the verification code to arrive due to network problems.
    Generally the the reception takes around 5~10 minutes, however, if you can't check one on your inbox, please check Promotions or Spam tab.

    If the verification code doesn't arrive after several attempts, please send an email to cs@frenz.world.


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